Website Migration

A: The website migration service on offer at CityTopper is completely free of charge and involves moving all your web files, databases and e–mails from your current hosting provider to your brand–new web hosting account with us. We’ll also modify all the settings necessary for your websites to be fully operational on our super–modern cloud hosting platform.Our techs are fully capable of transferring any sort of site. With years of practical experience in this field, they’re experts in the specificities of our hosting platform, our Control Panel as well as all other famous Control Panels. For them, transferring a custom application with a lot of custom libraries is as elementary as moving a simple WordPress–based weblog.

A: We try to perform all web site migrations as fast as possible. Nevertheless, we do not have a fixed time frame for web site migrations. There are various elements that you have to take into consideration – the very size of your site and the workload of our web site migration team, etc. We constantly try to accomplish each migration in less than 48 hours. With smaller web sites, our staff typically manages to finish within 24 hours.

A: Yes. We’ll need the name of the website that you’d like us to move. We’ll also need a means to log into your current web hosting account so that we can get the content associated with your web site.

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a client. We are committed to protecting the security of the private info obtained from the clients. For this purpose, we use technical security measures in order to prevent the loss, the misuse, the modification or the unauthorized leakage of the private details under our control. The security measures include, but are not limited to: physical, electronic and administrative operations to protect and secure the details that we receive online. When we ask clients to present financial information (for instance, a debit card number), this info is encoded using the Secure Sockets Layer (SSL) encryption technique.

A: Your web site will continue to work just like it did before with your previous hosting provider. When we have completed the migration, your web site will be configured to work on our hosting platform and we will alert you to preview it. If it is working correctly, all you will need to do is update the name server records for your domain. Your site will be migrated over to us without any downtime whatsoever.

A: While we transfer your website content, your web hosting provider will not be aware of the transfer at all. We will never contact them in any way.

A: We can transfer your web site from any hosting provider or any Linux–powered hosting platform on condition that we can access the Control Panel and there is File Transfer Protocol access available.The only sites that we can’t transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.