1 hour ticket response
Our team of techs is committed to offering rapid answers to all your questions. We will examine your helpdesk ticket immediately after it has been delivered and will reply back with a solution within maximum sixty minutes after the trouble ticket submission. In fact, our average technical support ticket response time is 20 minutes.
An Exceptional Customer Service
Our help desk team representatives have considerable experience in the Linux cloud website hosting sector and are proficient enough to deliver a prompt solution to your problem. If, however, the case at hand is not within the competence of a tech support engineer, the customer support ticket will be sent to a developer or system administrator for additional assistance.
An Intuitive Help Center Section
In the Website Control Panel you can find an easy–to–browse Help section where you can find quick hints on how you can use our hosting services. You can find the answers to your queries in our F.A.Q. library, find more suggestions in the web hosting account administration articles or check the educational video tutorials.