Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center section included in your Website Control Panel offers a selection of help articles and commonly asked questions. Aimed toward solving any common problem that you may possibly stumble upon, they are written by our support team of competent techs.

  • Top quality support service
  • Educational Video Clips

  • If you prefer to watch how an action is done or how a problem is remedied, instead of just reading about it, then take a look at our selection of educational video tutorials. They address different issues and will help you swiftly find your way around the Website Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7 help desk service and a 1–hour response guarantee. Our seasoned technical support engineers will be at your disposal 24x7x365 to attend to your queries and to sort out any issue that you may possibly have. Just send a customer support ticket from the Help Center and we will respond instantaneously.