A 99.9% Server Uptime
We have built our cloud website hosting platform using reliable hardware and strongly customized software. Our system administrators have installed a customized version of Security–Enhanced Linux on our servers in order to guarantee the highest level of security and dependability. We’ve set up several distributed denial–of–service prevention devices in addition to powerful firewalls to make sure our network is unassailable and safe.
All Linux cloud website hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee remains the same.
A 99.9% Network Uptime
To be able to provide a premium web hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And thanks to this, no matter which datacenter facilities you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done our best to lower all possible risks with our cloud hosting packages and regardless of the fact that we provide top–class tech support, there are cases when the client is simply not happy with what we are offering. Or he needs to migrate to a more robust hosting service, such as a virtual private server or even a dedicated hosting server.
Because of this, we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t fully pleased, you will receive a full refund.
24/7 Technical Support
If you happen to operate a web hosting company, your support engineers are of highest importance. This is exactly why we’ve mindfully picked a highly skillful team of support engineers, each with lots of years of training behind his back. With their help, our company offers 24x7 support with each of our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All technical support questions are answered within one hour and our average support ticket response time is well under 20 minutes!