There're a lot of cloud website hosting companies on the market, however most of them are resellers that have limited resources, especially in terms of support. A way to distinguish them is the option to get in touch with the company over the telephone. The level of support that you'll have through this way of communication may vary based on the supplier - a few of them offer expert telephone support, various others offer general and customer support only as some matters are more time-consuming and it is more convenient to be resolved with a trouble ticket, particularly when the issue has to be escalated. However, it's good to know that you can get in touch with your hosting supplier since there're lots of small-scale problems which can be taken care of without difficulty and timely through a telephone call, not mentioning that you are able to get more information about the services before you become a customer.

Phone Support in Cloud Website Hosting

If you decide to employ one of our Linux cloud website hosting, you will be able to get in touch with our customer support crew via phone for 14 hours every day. We will assist you in choosing the ideal package for your sites since we believe that it's better to discuss these issues with a live person. If you already have an account, we will help you with all sales/billing questions and / or general matters, even with some tech situations which don't require a long time or escalation to an administrator since it is more convenient to open a ticket for time-consuming problems and have all the correspondence in one place. We now have phone numbers in the United States of America, the UK and Australia, so you'll be able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hrs a day as a part of the support services for each semi-dedicated server plan that we supply. Considering the fact that some issues are more difficult and time-consuming, you will have to open a support ticket in case you come across such a problem, still for all your general, billing or minor technical issues you can always give us a call and we'll help you instantly in order to save you the time you will need to spend on creating a ticket. Even if you don't have an account yet, you're able to find out whether you can host your sites on our leading-edge cloud platform or you'll be able to receive any other general information about our semi-dedicated solutions. We have local numbers in the USA, Great Britain and Australia plus a global number, therefore you're able to call the one that is closer to your region.