Integrated Ticketing System in Cloud Website Hosting
In contrast to what you may find with numerous other web hosting companies, the trouble ticket system that we’re using with our Linux cloud website hosting is an essential part of the Hepsia Control Panel, which comes with all accounts. You won’t need to remember several logon names and passwords, since you will be able to manage your tickets and the hosting account itself in one location. So, if you’ve got a question or experience a problem, you can touch base with our help desk support staff members straight away. Our system features a clever search functionality. This goes to say that even in case you’ve submitted tons of tickets through the years, you will be able to track down the one that you want in no time. In addition, you can see knowledge base recommendations for solving commonly faced difficulties.
Integrated Ticketing System in Semi-dedicated Hosting
The trouble ticket system that we’re using is incorporated into the Hepsia hosting Control Panel, which we have created for our Linux semi-dedicated hosting, which means that you won’t need another platform to contact our client care staff – you can do it on the spot the moment you face a complication. Submitting a new ticket requires a couple of clicks and tracking down an older one is just as simple. Using our clever search filter, you can quickly track down any ticket that you’ve opened in the past. You can send a ticket at any particular time as our customer support staff members are available to you 24 hours a day, 7 days a week and respond in no more than sixty minutes, although it seldom takes that much to receive support. With Hepsia, you will have everything in a single location and you can just forget about the need to use 2 or more platforms to solve a simple issue.